Compliance Guidance

CQC Regulation 19 — Fit and Proper Persons Explained

Understanding what Regulation 19 (Fit and Proper Persons Employed) requires and how structured recruitment documentation supports workforce suitability oversight.

What Is CQC Regulation 19?

Regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 is titled Fit and Proper Persons Employed.

It requires providers to operate robust recruitment procedures and make sure persons employed for regulated activities are of good character, have the qualifications, competence, skills and experience necessary, and are fit for the work they are to perform.

In practice, this means providers need to:

  • Carry out appropriate recruitment checks before employment begins
  • Maintain records of those checks
  • Monitor suitability where relevant after appointment, including professional registration where applicable

The regulation refers to Schedule 3, which sets out the information providers must obtain and keep as part of recruitment checks.

Key Requirements of Regulation 19

Identity Verification

Providers must verify the identity of all staff members before employment begins.

This typically includes reviewing official identification documents and recording verification.

DBS Checks

Where roles involve regulated activity with vulnerable adults or children, providers must obtain an Enhanced DBS check, including the relevant barred list check.

DBS certificate details should be recorded as part of the recruitment record where a DBS check is required for the role.

Employment History

Providers must obtain a full employment history dating back to the end of the individual's full-time compulsory education (Schedule 3, Regulation 19). Any gaps must be explored with the applicant and the reasons recorded in the recruitment file. Providers should make sure employment history is complete, rather than limited to a set number of years.

References

Providers should obtain satisfactory references and keep a clear record of them as part of the recruitment file.

References help demonstrate the conduct and suitability of individuals for the role.

Right to Work

Providers must verify that staff have the legal right to work in the United Kingdom before employment begins.

Professional Registration

Where applicable, providers must verify that any required professional registration is valid and current.

Health and Conduct

Providers must obtain information relevant to health, conduct, and suitability so they can assess whether the person is fit to perform the role.

Schedule 3 requires satisfactory information about any health conditions relevant to ability to perform the role. A health or fitness-to-work declaration should be signed and dated before the individual's start date and kept in the recruitment file.

What Inspectors Look For Under Regulation 19

During inspections, CQC inspectors may review recruitment documentation to see whether appropriate checks were completed and recorded.

Inspectors may look for evidence such as:

Complete recruitment files with required checks documented

Evidence that DBS checks were obtained before staff began work in regulated roles

References that are dated and clearly linked to staff members

Identity verification and right-to-work checks

Professional registration checks where applicable

Recruitment documentation that can be located quickly when requested

Inspectors are looking at whether providers can demonstrate robust recruitment processes and appropriate suitability checks for the role.

Common Recruitment Documentation Challenges

Many providers experience challenges such as:

  • Recruitment files incomplete or missing key documents
  • DBS certificate information recorded inconsistently
  • References undated or not clearly linked to staff members
  • Professional registration expiry dates not monitored
  • Recruitment records difficult to locate quickly during inspections

Regulation 19 is about completing the right recruitment checks and keeping clear, accessible records of them.

How EntryComply Supports Recruitment Documentation

EntryComply helps providers organise recruitment documentation within a structured workforce compliance system.

Recruitment Checks Register

A structured register records recruitment checks and completion status for each staff member.

DBS Certificate Documentation

DBS certificate numbers, issue dates, and monitoring information can be recorded in one accessible location.

Reference Tracking

Reference receipt dates and sources can be recorded clearly as part of the recruitment record.

Professional Registration Monitoring

Where professional registration is required for the role, providers should have a clear process for checking that it remains valid. This may include nursing registration with the NMC, social work registration with Social Work England, or allied health professional registration with the HCPC. This may include nursing registration with the NMC, social work registration with Social Work England, or allied health professional registration with the HCPC.

Documentation Reviews

Periodic documentation reviews help identify missing or incomplete recruitment information.

Dated Activity Records

Monitoring activity is logged and dated to provide a clearer record of ongoing oversight.

This helps providers keep recruitment documentation clearer, more accessible, and easier to review when needed.

Important

EntryComply organises recruitment documentation and workforce compliance records.

EntryComply does not certify regulatory compliance, assess the suitability of any individual, or guarantee inspection outcomes.

Providers remain solely responsible for all recruitment decisions and regulatory compliance obligations.

Need Help Organising Regulation 19 Documentation?

Book a free 30-minute call to discuss how EntryComply helps organise recruitment documentation used in workforce suitability oversight.

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London, WC1N 3AX

United Kingdom

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EntryComply is a trading name of Spur Support Ltd (Company No. 13474305). EntryComply is a compliance tracking and evidence management service. We do not certify, regulate, or guarantee the suitability of any individual or organisation. The provider remains solely responsible for suitability assessments and all regulatory compliance decisions. © 2026 Spur Support Ltd.